Influvise ("Influvise", "we", "us", or "our") provides social media analytics, content performance insights, and AI-powered recommendations for creators and businesses.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use Influvise.
1. Information We Collect
When you use Influvise or connect your Instagram account, we may collect information including:
Account Information
- Name
- Email address
- Influvise account information
- Account identifiers
Instagram Information
When you choose to connect your Instagram Professional account, we may receive data made available through the official Meta and Instagram APIs, including:
- Instagram user ID
- Username
- Display name
- Account type
- Profile information
- Media count
- Posts
- Reels
- Captions
- Media type
- Media URLs or thumbnails where permitted
- Permalinks
- Publication timestamps
- Like counts
- Comment counts
- Comments and replies where permission is granted
- Media insights
- Views
- Reach
- Saves
- Shares
- Engagement metrics
- Watch-time metrics where available
- Other analytics and insights made available through the Instagram API
The exact information available depends on your Instagram account type, permissions granted, and the capabilities provided by Meta.
Influvise does not receive your Instagram password.
2. How We Use Your Information
We use your information to:
- Provide the Influvise analytics dashboard
- Analyze the performance of your Instagram content
- Calculate engagement and performance metrics
- Analyze audience interaction with your content
- Analyze comments and engagement patterns
- Generate AI-powered insights and recommendations
- Identify trends in your content performance
- Suggest content ideas and optimization opportunities
- Maintain and improve our services
- Diagnose technical problems
- Prevent abuse and unauthorized access
- Provide customer support
We may use aggregated or anonymized information to improve Influvise, provided that such information cannot reasonably be used to identify you.
3. AI-Powered Analysis
Influvise may process your social media data using artificial intelligence systems to generate analytics, summaries, recommendations, content ideas, and performance insights.
Depending on the feature being used, information such as captions, engagement statistics, comments, and performance metrics may be processed by AI service providers acting on our behalf.
We do not use your Instagram account to automatically publish content unless you explicitly request and authorize such functionality.
4. Instagram and Meta Platform Data
Influvise uses official Meta and Instagram APIs to access Instagram information after you authorize our application.
Our access to Instagram data is subject to:
- The permissions you grant
- Meta Platform Terms
- Meta Developer Policies
- Instagram Platform policies
- Technical restrictions imposed by Meta
You may revoke Influvise's access to your Instagram account at any time through your Instagram or Meta account settings.
Revoking access prevents Influvise from collecting new information from your Instagram account. Previously stored information may remain until it is deleted according to our retention practices or upon your deletion request.
5. How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate Influvise, including providers of:
- Cloud hosting
- Databases
- Analytics infrastructure
- Artificial intelligence services
- Monitoring and security services
- Email and customer support services
These providers may only process information as necessary to provide services to us and are expected to protect the information appropriately.
We may also disclose information when required by law, legal process, or to protect the rights, security, and integrity of Influvise and its users.
6. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide Influvise services
- Maintain your account
- Generate historical analytics
- Comply with legal obligations
- Resolve disputes
- Protect the security of our services
If you disconnect your Instagram account, we will stop collecting new Instagram information unless you reconnect it.
You may request deletion of your stored information at any time.
7. Data Deletion
You may request deletion of your Influvise account and associated data.
Instructions are available at:
https://influviser.com/data-deletion
Once a valid deletion request is received, we will delete or anonymize eligible personal and Instagram-related data within a reasonable period, except where retention is required by law or necessary for legitimate security or legal purposes.
8. Data Security
We use reasonable technical and organizational safeguards designed to protect your information.
These measures may include:
- Encrypted HTTPS connections
- Secure authentication
- Restricted access to production systems
- Secure storage of authentication tokens
- Access controls
- Infrastructure monitoring
However, no method of electronic transmission or storage can guarantee absolute security.
9. Access Tokens
Instagram access tokens used to communicate with Meta APIs are treated as sensitive credentials.
Influvise does not intentionally expose access tokens publicly and uses them only to perform actions authorized by the connected Instagram account.
10. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing
- Request information about how your data is processed
To exercise these rights, contact us at:
11. Children's Privacy
Influvise is not intended for children under the minimum age required to use Instagram or applicable digital services in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
12. Third-Party Services
Influvise integrates with third-party platforms, including Meta and Instagram.
Your use of those services is also subject to their respective privacy policies and terms.
Influvise is an independent service and is not endorsed, sponsored, or operated by Meta Platforms, Inc. or Instagram.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, legal requirements, or data practices change.
When we make material changes, we may update the "Last Updated" date and provide additional notice where appropriate.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
Influvise
Website: https://influviser.com
Email: [email protected]